Terms and Conditions for on-line tickets
1. The minimum age for access to the club is 18 years old.2. The tickets purchased are for personal and non-transferable use. The name that appears on the ticket must match the documentation that will be presented at the door of the club. In no case will the resale of the same be allowed. Access will not be allowed if the ticket is incomplete, amended, broken, with indications of forgery or without physical or digital ticket.
3. Multiple purchases. In the case of multiple purchases it is imperative that the ticket holder is present to access the venue. The original documentation with which the purchase has been made must be shown and under no circumstances will access be allowed in the absence of the holder.
4. The holder of the credit card must present at the entrance of the club, the same one used to make the payment and an identity document that includes a photograph (driver's license, ID or passport). Photocopies are not accepted.
5. In the event that the card with which the payment of the purchase was made is fraudulent, please contact us at least 24 hours before the event to support@amnesia.es. In this case, the tickets subject to the purchase will be canceled.
6. The club reserves the right of admission under certain conditions, including alcohol, drugs or narcotic substances or violent attitudes, among others. In the event that the entry is denied, Amnesia Ibiza will fully refund the entry amount by contacting support@amnesia.es
7. In case of theft or loss of the purchased tickets, please contact us by email at support@amnesia.es, as soon as possible.
8. Buyers of tickets for VIP zones must be properly dressed in elegant clothes (no tank-tops or flip-flops are allowed); The club reserves the right of admission to the VIP zone not to comply with the above. Access to the Balcony VIP area does not include table service or drinks, unless specifically mentioned at the entrance.
9. Amnesia Ibiza doesn't accept the return of purchased tickets. Any changes must be requested one day before the event to: support@amnesia.es
10. In the event that the event is canceled, you will be notified in advance by email and the entire purchase will be refunded.
11. The DJ line ups could change. If the artist cancels the gig, the money for the ticket will be returned, only when this ticket hasn't been used.
12. After the ticket holder has validated their ticket and left the venue, they will not be allowed to enter the club again with the same ticket.